Dear Madame HR, I read with interest your answer a few weeks ago for someone who wanted to be laid off from their job. I have been laid off from my job and I absolutely did not want to be. I am in shock. I don’t know what to do now? Any advice? Don’t take my job—please Dear Please, Gosh, I’m sorry, and I mean that sincerely, I really do. I understand what it feels like to be suddenly separated from your job. Did you know that in some countries they call it being made “redundant?” How freaking insulting is that? I mean, it’s bad enough to lose your job, but then to have the added injury of being called redundant. It’s almost as if they are adding on the extra commentary that you are boring, or superfluous, surplus, unwanted, unneeded, disused. And no, I’m not quoting Morrissey lyrics from 1986, I’m using my Microsoft Word handy thesaurus gizmo. Thank god we live in America, where we go in the opposite direction by coming up with the euphemism: “reduction in force.” In other words, “it’s not your fault, Johnny, we just don’t need as much force as we used to.” We also like to use “separation” now instead of “termination” like the end result is somehow different. Oh language, is there no limit to the ways we can use you to try and make something seem better than it actually is? Anyway, I digress. You ask what to do now, but you don’t give me many details so I will have to make some assumptions, I apologize if I’m totally off base. Because of the WARN Act (The Worker Adjustment and Retraining Notification Act), if you were part of a mass layoff, there are certain things your company has to do when they lay you off. One of those is notify you 60 calendar days in advance. There are some other things they have to do as well, so if you think you fall under this, Google it and read the info on the DOL website. Also, if others were laid off at the same time as you, whether or not it qualifies as a “mass” layoff under WARN, there are other things your employer has to do. If you are over 40, they have to provide you a list of all the positions they have eliminated and the ages of the people affected. They also have to tell you the ages of people who are in similar positions to those that were eliminated but who were retained. Basically, what they are getting at here, is they don’t want companies to just layoff all their old people, and if they do, they want the old people to know about it. And I’m not going to insert commentary here about how freaking insulting it is that 40 is their boundary between “old” and “not old,” but I guess I just did. Most employees are mortified when they receive this document, by the way, it feels like a humongous breach of privacy to me (even though we don’t put names, everyone knows who we are talking about). For all you Googlers out there, this provision falls under the Equal Employment Opportunity Commission- EEOC (specifically the Age Discrimination Employment Act- ADEA). When you were separated from your job, they probably gave you a bunch of paperwork to sign. These documents usually fall into a couple of categories, there is the normal term paperwork, saying that you received your paycheck, that you have been notified of your COBRA rights, that you have turned in your keys, etc. There may also be a release agreement offering you a severance package. This does not need to be signed on your term date, in fact, depending on the nature of the layoff, your age, etc., you have between 14 and 45 days to sign the agreement....
Why Those Evil HR People Keep Changing Your Benefits (Bonus: And Why They Hate You) [HorroR Stories]
posted by Madame HR
Dear Madame HR, I have a question about benefits. My company’s plan year began on July 1st and guess what? For the third year in a row they have switched our carrier again! Why do they keep doing that to us? To make matters worse, I had made a doctor’s appointment for this week with a pediatrician for my 2 young kids. It took me forever to get this appointment with this doctor at a time both me and my wife could go. Well, guess what again? I didn’t get my new insurance card in time for the appointment. When I called my HR Department to ask what to do, I literally heard the HR Manger in the background tell the person I was on the phone with “tell him not to go to the doctor!” I am stunned, and apparently screwed. What do I do now? –Why do they hate me? Dear Mr. Why, Not to be technical, but you started by saying you have A question and then proceeded to ask me 5 questions. But that’s ok, I can take it, keep it coming! I will answer your many questions in order: Question 1: Guess what? I don’t know, chicken butt? Question 2: Why do they keep doing that to us? Money honey. There is nothing worse in the whole wide world than trying to convince a CFO to accept a double digit increase in benefit premiums. It’s ridiculous, outrageous, but benefit carriers get away with highway robbery. And they love to throw out the dreaded phrase Obamacare as a reason to justify these increases. I don’t know, maybe it is going to cost them 20% more to administer the quagmire that Obama and Congress has thrust upon us. Maybe, but I don’t buy it. And, to be honest, I don’t really know that much about it, it just doesn’t make much sense to me. Especially since as an employer, most of the burden is on YOU, but maybe I’m missing something. It doesn’t matter though, for purposes of answering your question. Carriers are notorious in my experience for giving you a really great “introductory” price to get companies to sign up and then in year or two, it’s rate hike city. Companies counteract this by looking for that next carrier who wants to give them that next “introductory” price and so begins the dance. Eventually it all catches up with you and carriers don’t want to touch your jumpy ass with a ten foot pole, but until that happens, hop away I say! Depending on your rate structure, your company demographics, etc., etc., etc., I don’t know, blah, blah, blah. The bottom line is that no matter how annoyed you are right now, I’m sure your HR Department is equally annoyed. It’s not easy to administer a carrier switch. If you have a big company, aren’t automated, have lots of employees who are pregnant or annoying or both, this gets even worse. I don’t know if it helps, but this is the reason, there you go. Question 3: Guess what again? Jeez, I don’t know again, I’m going to stick my original answer: Chicken butt. Question 4: What do I do now? Don’t get mad at me but I literally laughed out loud at your story of what your HR Manager said when you called asking for help so you could take your kids to the doctor. I mean, if I had been you, I would have been PISSED, but since I’m not you, I thought it was pretty amusing. Usually I try to defend the HR Manager in situations like this, but in this one, it’s hard. I could give her the benefit of the doubt and say she was joking. But I don’t think you thought it was funny, and it doesn’t seem like she then called you back and told you the real...
How to Get a Job: 3 Reasons you’re not getting those entry-level positions you’re totally qualified for [HorroR Stories]...
posted by Madame HR
Dear Madame HR, I am a recent college graduate (1 month!) and I’m having trouble finding a job. I’ve had a bunch of interviews and I’ve heard nothing. I majored in Psychology and decided not to go further in my education but instead work for a few years and see how I feel. I worked while going to school doing clerical work in the Admissions office, and had a few office type temp jobs on summer breaks, so it’s not that I have no experience. However, I send out dozens of resumes and get a few calls, but then those interviews that I do get go nowhere. Is it my major? Any tips? –Totally Employable Dear Employable, I’ve been writing this column now for, like, sixty years or so, and I can’t believe this is my first “how can I get a job” question. Considering all the doomsday hiring scenarios we’ve supposedly been living through lately, I would think that everyone is looking for a job right now. BTW, all of my 87 thousand close friends know that Madame HR tends toward the hyperbole. That doesn’t mean you shouldn’t take Madame HR seriously, despite the moniker (what was I thinking? Madame HR? Like I’m some sort of corporate brothel-ista or something. I should have gone with the HR-minator, or how about DJ HR Jiggy? Senora HR Love? Personally, I have always wanted a nickname with the word “jiggy” in it. I often feel rather jiggy, and think it should be recognized in some fashion). First, a compliment: no, it’s not on the Psychology Degree (this said by a fellow person with a Psych degree), it’s the not rushing into the “grad school as the solution to all of your problems” plan. I commend that. No sense in delaying the inevitable descent into office job hell by racking up more student loan debt, especially if you can’t afford to go to Europe. That was my personal method of delaying the inevitable and I loved it! So if you can’t do that, working is good too. <thumbs up!> <Go to Europe!> <Get a temp job for a few months and save up some money and go to Europe!> <I’m fine with South America too> <Or wherever is safe> <thumbs up!> Also, just a side note, but it’s only been 1 month. That’s not that long. Patience my friend. They say it takes 1 month for every $10,000 of salary you are looking for to find a job. I don’t know who “they” are, but it’s “conventional wisdom” if you buy into such things. I’m going to ignore all the obvious “resume tips” and “interviewing tips” that every other Yahoo! news story already covers. Nothing fills a content quota for a website like a totally generic list of ten totally obvious resume and interviewing tips. Check your spelling! Really? Are you serious? Be on time to your interview! <slaps forehead in surprise> I never would have thought of that! Ok, Generation YZer or Zer or Millennial or whatever the fuck, I know it’s pretty shocking to you right now that all the hiring managers out there don’t have the same opinion of you that your helicopter Mommy does. (Wow, yes, I am a member of the financially and optimism-ally bankrupt Generation X, in case you couldn’t tell). There is a difference between knowing how to type and being a person the company will hire to do their typing. You don’t mention above what types of jobs you are interviewing for, but from the examples of your experience, I’m guessing they are office jobs. So I will continue with that assumption unless I hear otherwise. As you may or may not remember, when I was discussing compensation a few weeks back, I talked about how employee expectations and employer expectations are like two parallel lines that never the ‘twain shall meet. And I...
Take my Job–PLEASE! [HorroR Stories]
posted by Madame HR
I have been at my company for 13 years. Things have been really bad lately and they just announced they are laying off 10% of employees by the end of the summer. They haven’t provided any other details. As I said, things have been bad, I am stressed, over worked and the whole thing is making me sick. I want to ask them to lay me off. Can I do that? Will I be denied unemployment if I do this? Should I just go on medical leave instead? Please help! –Get me out of here! Dear PLEASE, You might be surprised to hear, or maybe not, that I get this question, or a similar question, a lot. I’m guessing you are banking on two things in this layoff pipe dream: you will receive unemployment and severance. And in the puffy clouds in your head you are thinking those dollar amounts are pretty grand. Now, I don’t know the severance plan they are offering, and I don’t know what your financial status is, or your budget, but there are a few of things that I would advise you to think about before asking for such a thing: How much unemployment are you eligible for- go to your state’s unemployment insurance (UI) website and look at the eligibility requirements. Look at the federal website too, because after you’ve exhausted your state benefits, you might be able to apply for federal benefits. On the same website, look at the benefit tables. In CA, the maximum benefit amount is $450 per week. How much you are paid weekly is usually based on your highest total quarterly wages of the last 4 quarters. If your annual salary is around $50K, it’s about 46% of the wages per week you made in the highest quarter. However, let’s say, your annual salary is $60,000, and your highest quarter for the past year was $15,000 (or roughly about $1,250/week). You’re still only going to receive $450/week, cutting that percentage down to 36%. That’s pre-tax, by the way! Yes, the government taxes you on the piddling benefit they are providing you. Yay government! What about your health benefits? Are you covered under a spouse/domestic partner’s plan? Will you have to go onto COBRA? How much will that cost? Depending on the plan and your company, that could be between $400-$2,000+/month. How much severance would you receive if you are eligible (and don’t assume that you are)? And remember a lot of companies tax severance at the supplemental rate for federal and state taxes, which, depending on the state you live in, could result in a total tax bill of 40-50%. OK, so let’s say you’ve thought about all my questions above and you still want to be on the Jack Welch express out the door. Your question is if you can ask to be laid off. Sure you can! Will it work? Maybe. Will you still be eligible for unemployment? Maybe. (BTW, do y’all get sick of me answering questions with the word “Maybe”? Yeah, well, get over it. This is the spectrum of HR, homies, so deal). Will you receive severance? Maybe. Ha-take that! Try and do some recon (I’m not sure how you find this out without tipping your hand, but these are things that will help you form your strategy): How bulldog-ish is your company when it comes to UI claims? I’m guessing they are expecting a lot of claims coming out of this layoff. However, do they manage UI claims themselves? Do they outsource? What’s the severance plan? Is everyone eligible? Are they offering retention bonuses to key employees who are staying? Could you possibly be eligible for that? Who is being laid off, are they targeting a specific division or area in the company? Maybe they are doing the whole “bottom 10% thing” or just targeting newbies. Here’s the thing, I don’t know...
It’s the End of the World as we Know it, but Thanks to Obamacare we’ll all Feel Fine [HorroR Stories]...
posted by Madame HR
I work part-time for a company and have been there for about six years. Recently, I was told by my manager that he was going to have to cut my hours because I had already worked 1,000 hours for the year and that makes me eligible for benefits. This made me stop and think that something is wrong. It doesn’t seem like I’ve worked more than usual, my schedule is pretty consistent, yet this is the first time this has come up. And, I’m not getting benefits, just my hours cut, but if I already hit the 1,000 hours mark then don’t they have to give me benefits? –I Need a Doctor Dear Need, Short answer: probably. Let me start my long answer by saying what I say about sixty two times a day: “What does your employee handbook say?” Right now, in what I like to call the POBSM (Pre-Obamacare Bat Shit Madness) era, what benefits you are eligible for is very much dictated by what your company policy is. Many companies make benefits available to certain classes of employees (i.e. “Full-time” vs. “Part-time”) and then they define what those classes mean. So, it sounds like you hit some sort of threshold where you have now switched from ineligible to eligible and your employer doesn’t seem to want to follow its own policy. Not knowing your company policy, and based solely on what you say above, it does sound like something is fishy here in Denmark, and you should call your HR Department or your local litigation bulldog or the state or federal acronym of your choice: EBSA (Employee Benefits Security Administration), DHHS (Department of Health & Human Services), FEHA (Fair Employment & Housing, which is where I would probably start if you are in CA), etc. However, you should start with your HR Department. At the very least they can explain to you the company policy and what exactly is happening here, because it’s not clear to me, and I wonder if it’s clear to you. And if their explanation sounds like they are cutting your hours to keep you ineligible, well then, pull out your phone book. Remember those? (For my younger readers: pull out the Google). (Side note: if you have already worked 1,000 hours this year, and by year they mean calendar year, then I hate to break it to you and your manager, but you are full-time. An honest-to-goodness full-time person probably hasn’t worked 1,000 hours yet this year. Most full years are 2,080 working hours (40 hrs/week X 52). Unless they mean fiscal year, and your fiscal year is different than calendar year, something is REALLY wrong here). But next year? Woo hoo! Next year, the dreaded 20-14, or what I like to call the POSBM (Post-Obamacare Bat Shit Madness) (I’m not very creative with acronyms) era, everything is going to explode! Yes, it’s true, if Fox News and Congress and every other weird random opinion expressed by people who probably have no clue, 2014 is going to kill us all. And that’s ironic, because for many of us (and by “us” I mean Americans), this will be the first time we’ve had actual health care. But we’ll be dead, or gripped in the throes of some sort of we’re-all- actually- able-to-see-a-doctor-instead-of-going-to-the-ER-and-giving-a-fake-social-security-number apocalypse. So the joke’s on us, I suppose. Ha! (Side note #2: do you know, and you probably do, that the House of Representatives has voted to repeal Obamacare 37 times? 37. And each time they knew it was folly because they knew it wouldn’t get past the Senate or signed by the namesake himself. They did it again last week. And, when asked why in the world any rational, intelligent, person would waste their time on such a ridiculous exercise, I think it was the Speaker himself who said that they had some new members in the House...
Mo’ Problems Getting Mo’ Money [Horror Stories]
posted by Madame HR
Any tips on how I can get a raise? The 2% they’ve been giving me every year is not enough. I was looking on salary.com and it says I should be making thousands more than I am. How do I get them to pay me what I’m worth? –I Deserve More Dear More, You’ve been getting 2% every year? Wow, lucky you! Since the economy exploded a few years ago, I think it would be difficult to find many people out there who have been getting steady increases every year. I think most who are employed are grateful to have a job and most who aren’t employed just really hate you right now. Here’s a universal truth for you: EVERY employee thinks they are underpaid. Every single one. Those oil company CEOs you hear about on the news making 90 ba-zillion dollars? They want 95 ba-zillion dollars. It’s a fact of life. The difference between what an employee thinks they’re worth and what an employer thinks a job is worth is usually pretty wide. From the employee’s perspective, you are thinking about your cost of living, that new Lamborghini Aventador that looks super sexy in lime green, the fact that a freaking box of Peanut Butter Cheerios costs about five bucks, and have you seen the price of gas? Aventadors get about 2 miles to the gallon, those babies ain’t cheap. Add in the fact that, according to you, you do an awesome job, you are on time every day (mostly), get all of your work done, you are the epitome of the good employee. So yes, you deserve a raise, goddammit. And not one of those Cost of Living trifles, a real, honest to goodness raise. Something that, when you get your next paycheck, you’ll actually notice it’s higher. You know, one of those fancy types of raises. From the employer’s perspective- they have thought a lot about what you are worth to them. They probably have a whole person in the HR Department who just sits around figuring out what people should get paid. What a company decides to pay employees is like any marketplace. It’s like buying a Lamborghini Aventador, let’s say. You want a lime green one but you don’t want to pay too much for it. Turns out, everyone else wants the lime green one, so to procure your snazzy new supercar, you might get into a bidding war, or you might have to pay full price at the dealership. But who knows, maybe you’ll find one cheap on Craigslist. Companies are the same way, they want the best employees to fill their positions and they don’t want to pay too much for them. They do research, invest in trusted salary surveys, create salary grades, and do all sorts of boring things that lead them to only giving you 2% a year. There are all sorts of math, charts, theories, and power point presentations behind that 2%. You’d be amazed. So, you want tips? Here are some tips: Do research. Salary.com is evil, and I’m not just saying that cuz I’m a mean old HR hag who sucks the joy out of life and wants to make sure no one in the world makes the salary they deserve. While some of that may be true, everyone should understand that the data on salary.com is not always good data. Compensation data collection is a bit of a science that involves benchmarking job duties, factoring in things like experience, industry, geography, trends, etc. A lot of comp professionals think that salary.com data still includes information from the tech boom (wasn’t that like, 100 years ago now? I find this dubious, but I still hear that theory a lot). It’s kind of like when you are watching Pawn Stars (theoretically) and some dude is trying to sell the storm trooper helmet he made from scratch out of...
Leave Your Damn Stupid Dog at Home (Please!) [HorroR Stories]
posted by Madame HR
Dear Madam HR, I want to bring my dog to work, but my HR Department won’t let me. Why are they so mean? Dog Lover Yo Dog, Thanks Google—thanks for creating all these fun and friendly workplaces with all sorts of crazy perks like laundry machines and free food. Oh, and thanks too for telling the whole freaking world about them. I have a secret for you—shhhh! Don’t tell anyone—but you know why Google feeds all their employees a free dinner? Because it means that they’ll never go home, they’ll never leave the sparkling utopia of the Google “campus” (don’t even get me started on how much I hate it when companies call their buildings campuses) and trudge home to, I don’t know, see their kids, hug their wives, live a life that has nothing to do with Google, play with their dog. But wait, it’s brilliant, in that whole list, what was the one thing you actually wanted to do? See your kids? That’s exhausting! Hug your wife? She’s a hopeless nag! Who’s the family member you miss the most? Who’s the only one that lovey-dove-loves you no matter how many times you step on his tail or forget to give him water? (Note to my husband (Monsieur HR):I still contend that wasn’t my fault). So here’s the best part! Now you can bring him to work with you! It’s great, just you and him against the workday. Now you never have to go home, you can spend every waking moment of your life playing ping pong in the employee lounge, getting your clothes dry cleaned over and over, and playing with your dog. Oh, and working! Yes, don’t forget the working! Disclaimer: I have no idea if Google, in fact, allows their...
What’s the Fun of Being Exempt if I Can’t Take Off in the Middle of the Day? [HorroR Stories]...
posted by Madame HR
Dear Mme. HR, I have a chronic health condition which requires me to see doctors regularly during the day. My boss is totally unsympathetic and even though I’m supposed to be exempt, she’s trying to make me track all these appointments as sick hours. Do I have to do that? I thought being exempt meant they couldn’t track my time? Plus I’m always working events on nights and weekends so shouldn’t they pay me OT if they’re gonna make me track sick hours? I tried talking to her but she just flew of the handle about it and the HR Department at my company is totally unhelpful. What should I do? Boss Makes Me Sick Dear Sick, Your letter has caused me to reflect a little on what I often don’t, and that, my friends, is that the “H” in “HR” stands for human. Then how ironic is it that sometimes it seems there is nothing human about what we do? And, dear readers, if there is anyone out there who is a dyed in the wool, hard core, pant suit wearing, spunky short hairdo HR professional, and I’ve just offended you and the cat poster on your wall, then all I can say is: I’ve just offended you now? Where have you been the past year? Please, go back and read my other posts, please, my self-esteem likes to see them pop up in the FaN top 5. In these types of situations I always ask myself, what are we afraid of by doing the right thing for the employee? Are we afraid that you aren’t really sick and you’re just scamming us into taking lots of afternoons off? Are we afraid of setting a precedent in the company and now everyone wants...
My Boss Snorts Cocaine in the Bathroom, Why Won’t They Fire Him? [HorroR Stories]...
posted by Madame HR
Dear Madame HR, I work for a small (about 50 employees) company that is an internet startup. The majority of our staff are phone sales reps, of which I am one, who report to “John” the VP of Sales. About a month ago, I walked into the men’s room and saw John, doing what looked an awful lot like snorting cocaine at the bathroom sink. Later that afternoon, while taking a smoking break with some of my co-workers I discovered that others have seen John doing suspicious things. Our team leader told us a story of how he was with John at a convention in Vegas and at dinner one night, John brought a stripper to the restaurant and proceeded to make out with her all through dinner. A group of us decided to go talk to the Chief Technology Officer because he is the one executive who has been here longer than 3 months and we trust him. The CTO wasn’t surprised by our story and said he would talk to HR. Well, many weeks have passed and John is still working here. Why haven’t they fired him? Wouldn’t this be immediate grounds for termination? I don’t understand. –Not so Silent Witness Dear Not-so, I love this story! Love, love, love it! Just reading it throws me into a trip down memory lane of all the times someone has sat in my office regaling me with tales of all the debauchery that they have witnessed at the hands of various co-workers/managers/executives. This is my first cocaine/stripper question here at HorroR Stories, but I did have a CEO/prostitute question once. To relive that little bit of glory, click here. Drug use/abuse is one of those sticky tricky HR things that cause many of us...
How to Train Your Crazy Employee (Hint: Buy Some Snausages) [HorroR Stories]...
posted by Madame HR
Dear Mme HR, I am a manager and I have about 10 people reporting to me. Most of my employees are great. I have one employee, though, who is really good at her job, but she is crazy. When I say “crazy” I mean that she is almost impossible to deal with. None of my other employees, or managers, want to talk to her, so I carry the brunt of dealing with “Molly” because I’ve learned how to approach her on things and can usually withstand the onslaught I get back from her. I’ll try to be more specific. Recently I was talking to one of the line supervisors, she was saying how a group of them went to a happy hour at a local pub after work on Friday. She said “Even Molly came with us!” I, perhaps foolishly, brought it up to Molly in a very positive way, like “I hear you guys had fun the other night.” Much to my surprise, Molly completely freaked on me. She couldn’t believe that I had heard about that, wanted to know who else knew, if I had told any of the “higher-ups.” She then went to the employee who told me and yelled at her for telling me. Unfortunately, I have a lot of instances like this; I’ve come to just expect that if I have to deal with her on anything, she is going to freak out on me. Here’s my problem. Aside from all the freaking out, she is really good at her job. I don’t want to try and replace her, I don’t want to do what she does, I don’t even want to think about it. So how do I handle this? Do I just put up with the crazy...
The Very Curious Case of the Disappearing Secretary [HorroR Stories]
posted by Madame HR
Dear Madame HR, I’ve worked part-time for the past 8 years for a non-profit organization. During that time, Cindy (not her real name), the secretary in the main office, was a great help to me in expediting a number of projects. Six weeks ago, I went into the office and found that Cindy was gone. The desk, shelves, and filing cabinets that Cindy had used were being cleaned out and the office had been re-arranged since my previous visit the week before. I asked about Cindy and was told that she had resigned when asked to adjust her work schedule (possibly in connection with the hiring of a new secretary in another department of the organization.) I wasn’t able to find out any additional information. Last week, I received a brief letter from Cindy, sent to my home address. Cindy wrote that she hadn’t resigned, but had actually been fired after 15 years of working for the organization. The reason for her firing – “because they needed someone with greater computer skills.” Cindy stated that she’d received no severance pay, because the organization considered her leaving a “resignation.” She wished me well and said she’d enjoyed working with me. I intend to continue working for the organization. How should I answer Cindy’s letter? I don’t want to insult her by ignoring it as she and I had a cordial working relationship. I’m puzzled by the issue of Cindy’s computer skills. The organization is rather low-tech and Cindy seemed to be able to provide the data and communications which the organization needed. Fired? Resigned? Which is true? Also, the organization never released any type of “official” explanation for Cindy’s sudden absence – rather strange for a long-time employee who played a very visible role in the daily functioning of the organization. Does a business have...
Does My Co-Worker’s Weird Fascination with Guns Mean He’s Going to Shoot Me? [HorroR Stories]...
posted by Madame HR
Dear Madame HR, I am friends on Facebook with a bunch of my co-workers. Lately, after the Newtown tragedy and the subsequent discussions regarding gun control, one of my co-workers has been posting a lot of pro-gun statements, photos of himself with his guns, and other pro-gun things that make me a little nervous. I talked to my other co-workers and we kind of made some jokes about it, but the more I think about it, the more freaked out I am. Should I be concerned? Should I tell HR? Rather Not Get Shot Dear Rather Not, Should you be concerned? OK, so looking in my crystal ball: I’m going to say “Maybe.” Yes, Maybe! My favorite answer to every question—it’s the only way in which I ever resemble a lawyer. Let’s get real for a minute. I mean, really, if I had a dollar for every time I went “Huh?” at something someone posted on Facebook then I wouldn’t be working in HR right now. I’d probably be at Sizzler getting a $6 steak because I don’t have many Facebook friends, but that’s not the point. The point is I’m not sure you should go over the deep end here. Sure, you could report the guy, start tracking his Amazon.com orders, x-raying the mysterious packages arriving for him. Or, you could confront him; tell him to stop posting those things (which would probably go over really well). You could block his posts so you don’t have to see them anymore. But then that only really solves the problem of your ignorance being compromised, it’s not going to make the dude stop loving guns so much. And I hate to break it to you, but I heard a statistic that before the Newtown tragedy...
HR Has Made Me a Nerd: Fiscal Cliffs, Taylor Swift, Horatio Caine and Pawn Stars—You Figure it Out [HorroR Stories]...
posted by Madame HR
In this, my second post on how HR has warped my thinking and made me a nerd, I talk about cable television shows. For my first installment, how HR affects how I watch football, click here. I’m going to start this post with the following statement: You can judge me if you want. I mean, I know I’m about to admit to what some would think are embarrassing television watching habits. But considering the detritus that is on prime time network television these days, I’m pretty sure I can point that condemning finger right back at ‘cha. So there. Anyway, so Madame HR spent a couple of weeks this winter intermittently ailing on the couch. I’m feeling much better now, thank you for asking. But you really shouldn’t ask, cause you know, HIPPA and all that. I mean, I could volunteer the information, and that would be ok, but it would also be TMI. And during this time I watched a lot of cable TV at various hours of the day and night and I had the opportunity to get hooked on shows that I cannot really justify being hooked on, but the hook is there, so I’m living with it. To help, I’m going to filter these shows through my HR colored glasses and see what happens. CSI Miami Reruns=Lessons on how to Build an Effective Team Horatio Caine may very well be the best manager who has ever lived. His voluntary turnover rate is 0%. People in his department don’t quit—they only leave in body bags or handcuffs. I’d kill for turnover like that (literally, death looks better on my turnover report than “hated my manager”). I’m not counting Eric Delco who left to go to Puerto Rico or Tampa Bay or...
A Short(ish) HR Holiday Survival Guide! You’re Welcome. [HorroR Stories]...
posted by Madame HR
Ho! Ho! Ho my friends! Merry/Happy whatever-the-heck you like to celebrate this time of year. I’m in HR so I don’t care what you celebrate, I just have to accommodate it. Personally, in December I like to celebrate the joy I feel at how freaking cold the rest of the country is and how I can sit on my veranda (yes, veranda) and sip some sort of jovial celebratory beverage and laugh and laugh and laugh. Karmically I realize I’m probably setting myself up for some sort of epic natural disaster and yes, I realize that Super Storm Sandy has made weather no longer funny, but give me something. I’m in HR and year end sucks for us. We have Open Enrollment for the ingrates (or as some call them “employees”), payroll year end, holiday parties, holiday staffing issues. The fuzzy-holiday sweater/sock/earring expectations are staggering, just staggering, I tell you. My gift to you, my favorite readers—you guys are the best!—is twofold: A short(ish) post! Yay! <Sound of champagne corks popping> An HR holiday survival guide! Yay! <No champagne corks popping> So a quick Q&A: Everyone that I’ve ever met or been related to that knows I’m in HR (We’ll call them ETIEMOBRTTKIIHR for short): Does my company have to give me paid holidays off? Me: No. ETIEMOBRTTKIIHR: Really? Me: Yes. ETIEMOBRTTKIIHR: Not even federal holidays? Me: No. ETIEMOBRTTKIIHR: What if my company is closed for a holiday, do they have to pay me? Me: No. (Unless you are exempt, then it might). ETIEMOBRTTKIIHR: Is that legal? Is that legal? Ah, my favorite question. I’m going to get it tattooed on my ass. On the right cheek. On the left, I’m going to tattoo “So?” I was going to tattoo “It Depends,” but thank...
A Priest, a Rabbi, and a Chimp Try to Run a Religious School…[HorroR Stories]...
posted by Madame HR
Dear Madame HR, I’m a 7th grade teacher in a faith-based school. Last June, our respected long-time principal retired. The Board of Trustees of the school hired a man I’ll call Dr. P as the new principal. So far, Dr. P has called the 5th grade teacher a “booby” because she jammed the office copier; contemptuously discouraged the veteran kindergarten teacher from organizing her signature student projects; refused to allow the school to be the site of an annual community teachers’ gathering, because he doesn’t want “outsiders” in the school; used disparaging language at a faculty meeting to refer to teachers of other faiths – and it’s only October! He appears to have no knowledge whatsoever of pedagogy or curriculum development. We don’t have a real teachers’ union, only a weak faculty association. The few mild comments we’ve made to the Board of Trustees, have been met with derisive response that “The teachers are whining because Dr. P is making them ‘toe the line.'” Also the Board is made up of wealthy male doctors, lawyers, business leaders, while the faculty is mostly female. This used to be a great place to work. Now it’s a nightmare. Help! What recourse do we have? Oh, there is no HR department in the school. What can we do? Thanks for listening, Hoping for Help Dear Hoping, I was thinking about your question while I was driving home from work one day when a story came on NPR (as part of their election coverage) about how animals make decisions in groups and more importantly how they choose leaders and how those leaders behave. Like, for example, honey bees don’t lie, but chimps do! Who knew? It’s a fascinating story, here is the text of it. Anyway, the line that I thought was particularly relevant in your case was this: “It’s...
I Could Write a (Really Boring) Book about FMLA [HorroR Stories] [Book Week II]...
posted by Madame HR
In honor of another Book Week at FaN, I will share with you Chapter 3 in my book entitled: FMLA, what the Fuck? Please buy it, please, please, please. I expect it to be on the shelves sometime in the next decade. There is nothing more confusing than leaves of absence. Ask anybody. In the immortal words of Fletch: “Can I ask anybody now?” (I love Fletch. He was probably a nightmare employee, never went to Open Enrollment meetings, saw prostitutes constantly, but he’s just so damn loveable. And, hey, speaking of Book Week — Fletch was a book! A whole series of books as a matter of fact. Here’s a hint though, I read the first Fletch and the book Fletch wasn’t half as loveable as Chevy Chase’s Fletch. I’m just warning you, I’d hate for you to be disappointed. Plus, there is this whole teenage hooker plot line that was most definitely not in the movie. Consider yourself warned.) Comments and questions that came to me in response to my last 2 posts (here and here) on leaves made me think that maybe I wasn’t explaining it well and they’ve prompted me to bore y’all one more time. This time I’m just focusing on one thing, and it’s the one thing that I have to explain more than any other thing: There is a difference between leave programs and programs that pay you if you are on leave. This is the concept that employees and others confuse more than anything else. For example, after someone read my Paternity Leave post, I received an email about someone who recently had a baby. This woman’s child unfortunately was born with special needs. The email stated: “She took 6 weeks of maternity leave when the...
Is your Eye Shadow Color Choice Holding you Back? Yes! [HorroR Stories]...
posted by Madame HR
Mme. HR, My manager called me into her office and told me that unless I started dressing nicer and wearing my hair and makeup in a more conservative style, then I wouldn’t get very far in this company. I am a good performer, probably the best in my department, and feel that whether or not I’m promoted should depend on my performance, not what color of eye shadow I’m wearing. What should I do? I’m thinking of finding a different job at another company. –Not an Ugly Duckling Dear Ducky, I think most people would be surprised how often things like this happen in corporate America nowadays. It’s discouraging to be sure. So, do you change your eye shadow or not? This is a tough one. Sure, I think we’d all like to believe that we can be judged on our work alone and that appearances have nothing to do with how we are perceived or promoted in the workplace. However, like most things in life, it’s sadly not the case. There is a very common idea out there that to be successful you have to dress the part. Hell, at Bain Capital you had to wear a black suit and a red tie to work your way to the top. Sometimes no matter how smart or competent we may be, it’s hard for most to look past the mono-brow to the brain beneath it. To even go further with the point, I think this is how a lot of incompetent people rise to the top, they know how to look the part and play the game and that’s a different kind of smarts that sometimes will get you further. As with most things in the working world, the degree to which this happens...
There are More Fuzzies in HR Than Just the Sweaters [HorroR Stories]
posted by Madame HR
What the heck do you do in HR anyway? –Thinking of becoming a Madame HR Dear Thinking, Good question! I think everyone has a different idea of what goes on behind the super-secret door of the Human Resources Department. Unfortunately, I don’t really have an easy answer because what your HR Department does depends so much on your executive management, your company size, your company culture, your staff and on and on. So there you go, my answer: It depends. The End. Whew, shortest post ever! Woo-hoo! Let’s go get some mojitos! I won’t tell anyone, trust me—I’m in HR! Ok, ha, ha, just kidding. I’m not going to let anyone off the hook that easy. Anyway, HR, yeah, so as I was saying, what your HR department does depends a lot on the company you work for. I looked through some job postings for HR Managers to illustrate my point. Read below 2 different postings that were recently advertising HR Manager openings (I seriously didn’t make these up): Posting 1: “Human Resources Manager wanted for a company built on love, unity, eco-friendly roots, joyology and innovative design. You inspire, motivate, organize, lead, develop, harmonize and pursue excellence.” Posting 2: “The Human Resources Manager must possess the following: -Strong proficiency with MS Office with the ability to function as the first point of contact for troubleshooting IT issues. -Oversee all human resources functions such as hiring, management of staff, compliance of company policies and procedures -Manage and maintain the branch operations budget and vendor relations -Handle general facilities requests and communicate with building management -Design employee programs and handle all employee relations issues -Facilitate training and development programs.” So, from reading these, my guess is Posting 1 is from a relatively new company, they...
HR has Made Me a Nerd: Watching the NFL and How Managers Suck [HorroR Stories]...
posted by Madame HR
Purely for my own amusement, and hopefully for yours, I have decided to have an occasional series here in HorroR Stories about how when you work in HR long enough it starts to affect how you view everything in life. Keep sending questions though! I will resume the usual Q&A next time. Now that the NFL season is in full swing, my husband has pretty much tuned all the televisions in the house to ESPN and thrown away the remotes. I can’t help but get drawn in by all the story lines surrounding football. Also, because I’m in HR, hearing all these story lines makes me think about HR and the lessons companies and mangers can learn from the NFL. Here are some of the lessons I think we can learn from the NFL regarding the workforce today: No one should ever think they are indispensable, until they are indispensable The referee strike has revealed all sorts of harsh realities of the modern workforce. I’m going to give you some thoughts without talking about unions. I don’t fuck with unions. Here are my few non-union thoughts: Turnover is costly. Replacing a good employee costs more than the ad you posted on Monster.com. When you lose a good employee, or even worse a good employee with a lot of experience, the lag time in having the position open and then getting the new person up to speed is costly. And, worse, you may have to replace that star worker with someone who’s been working in the lingerie league because all the other good refs have jobs in the NCAA. Companies tend to shine the spotlight on their revenue generators: their sales reps and business development types at the expense of the A/P clerks and admin...
Training a Manager on Harassment Doesn’t Mean He’s Going to Stop Being an Ass (Trust Me) [HorroR Stories]...
posted by Madame HR
Dear Madame HR, My boss is constantly picking on me. In meetings he tells everyone about every mistake I make, big or small. He’s constantly yelling at me and telling me that I am incompetent and stupid. Most days I go home crying. I think this is harassment and he’s creating a hostile work environment. Should I sue? What do you think? –Abused Dear Abused, Ah, harassment, that old chestnut. I feel like it’s the ‘90s again, Demi Moore was young and a box office draw, Michael Douglas was our idea of the everyman (and young and a box office draw). Every sitcom from Friends to the Drew Carey Show had its harassment episode. And hostile work environment, who doesn’t like to make that joke? “Gee, Bob I could stay late and finish all those reports for you, but then you’d be creating a hostile work environment! Ha, Ha, Ha” Remember Anita Hill? I remember how they all pronounced the word with that soft “a”. No, it’s harASSment—emphasis on the ASS. So, I realize I saw the word harassment and I jumped to sexual harassment, cause frankly, who doesn’t? Those words go together like peanut butter & jelly. But you are right, harassment takes many forms, and speaking of ASS, your boss sounds like one. But, there are two things that have come out of all that pervasive media coverage: 1. EVERYONE learned the words “harassment” and “hostile work environment” and thought “kaching kaching,” and 2. Companies figured out how to protect themselves. If you work in California, and some other states as well, your boss has probably received more training from your company on how to prevent harassment in the workplace then on anything else. That anything else includes: how to not be...
Just Like Facebook, Going Public Could Cost You Big [HorroR Stories]
posted by Madame HR
Dear Madame HR, Recently, in your FMLA post, you advised that the person send in baby pictures to their boss. This surprised me. I’m always worried about revealing too much personal information at work and to my co-workers. Isn’t it better to be cautious? -Prince Harry Dear Your Highness, Wow, in 2012 this seems like an unusual question. Doesn’t everyone have a Facebook page nowadays? Is there such a thing as “revealing too much personal information?” Well, yes, there is, but still who gives a shit? I mean this is America after all, where the minutia of our everyday lives and innermost thoughts has suddenly become quality content for several websites. Nothing makes us feel more important than 12 people liking our status update regarding the current health status of our cat. Especially when half of those 12 people are people we haven’t seen or talked to face to face in 20 years. But reeling it back in to the workplace, there is a lot being said about social networking and HR. We’ve all read the horror stories of so-and-so getting fired because he posted a picture of himself being crazy in Cancun that his boss or HR department saw. Or some other so-and-so didn’t get a job because the recruiter Googled him and saw a bunch of pictures of him kissing another man. We can all get indignant—that this is our personal life and blah, blah, blah, nobody’s business, blah, blah, blah. Well, sure, like everything in life, it’s all fun and games until you’re held accountable for it, but I’m not going to preach, because I imagine my particular views on this subject aren’t the popular views. But what I can do is make a plea to all you social butterflies out...
Paternity Leave is No Joke [HorroR Stories]
posted by Madame HR
Recently, in the comments for my post on the perils and ennui of FMLA, Ernessa requested that I address Paternity Leave, since my post was more focused on Maternity Leave. So, for Ernessa and all you men out there who are about to be fathers, maybe could someday be fathers, don’t want to be fathers but might be kind of curious why they had to cover for Joey last year when his wife had twins, or wives/baby mamas who need ammunition in their arguments with their husbands/baby daddies as to why they need to take time off to care for the new baby—this one is for you. True story, here is a reenactment of a conversation I had once with an executive regarding paternity leave: Me: Hi Dave, I just heard from Mike that he is going to be taking Paternity Leave for a month in August. Dave: (laughing) Paternity Leave? Me: Yes, his wife is due August 1, so he’s thinking it will start around then. Dave: (laughing harder) Paternity Leave? Me: Yes, so we have a couple of months to plan ahead. Do you need any resources from HR to help plan for his absence? A temp employee perhaps? Dave: (still laughing) Come on… Me: So, you should think about coordinating schedules, especially if others in that department are planning on taking vacation in August… Dave: (laughing a little less) Seriously? Paternity Leave? Me: Yes Dave: Is that even a thing? Me: Yes Dave: (not laughing anymore) For a month?!? Me: Well he’s eligible for 12 weeks, he’s only taking a month Dave: And we have to let him do this? Yes Dave, sorry to say, but in 2012 Paternity Leave is no joke. And that’s great, right? Yay men! Now not...
“My Boss is Crazy” is a Redundant Statement [HorroR Stories][Best of FaN]...
posted by Madame HR
I picked this post as my “best of” because: 1. I didn’t have many to choose from as I’m a relatively new contributor here and 2. this is hands down the question people ask me more than anything (or a version of). It seems that having a crazy boss is like the common cold of the working world–we all get one eventually and they are really really annoying. Don’t forget to send your questions to askhorror@gmail.com. All questions are confidential. Enjoy! Dear Madame HR, I hate my boss. I’ve worked at this company for over a year, and I’ve tried everything to work with this person. He is crazy and incompetent, yet the CEO and CFO seem to love him. He has no clue how to do his job and half the time I have to explain his own job to him. What do I do? I’ve thought of leaving the company but the job market scares me. –Only Sane One Left Dear Sane One, Ah, the crazy boss, who hasn’t had one of those? I feel like I’ve had several. In fact, after reading your letter, I did a little tally of all the bosses I’ve had over the years and here’s how they broke out (this is just counting my post-college, what some may call “real” jobs): Crazy, but I kind of liked them- 2 Crazy, but I couldn’t stand them- 1 Crazy, like Pol Pot crazy and kind of mean- 1 Crazy, like Norma Desmond crazy and kind of fun- 1 Crazy, but they only talked to me like 3 times, so it didn’t really matter- 2 Crazy, but once I figured out how to work him, I learned A LOT from him- 1 Crazy, but in her defense, it wasn’t...
The HR Manager with the Dragon Tattoo [HorroR Stories – BOOK WEEK]...
posted by Madame HR
In honor of Book Week at F&N, I will be suspending my usual Q&A. Keep sending questions, you can post them in the comments or email them to: askhorror@gmail.com. And as always, confidentiality will be preserved. Now that’s out the way, so…Book Week, eh? I have to admit when they first told me about this I was like: crap, does this mean I have to read a book about HR and then write about it? I mean, come on, let’s be honest, who wants to read a book about HR? Yuck, not me. And even worse, who wants to read a post about a book about HR? I’m assuming not you. And I don’t want to write one, let me tell you. So I was dreading the deadline on this one. But then I started wondering, why isn’t the HR Manager ever a character in fiction? I mean, heroines (or heroes) in fiction always have some interesting job that real people never have: archaeologists, college professors (or both), underwater treasure hunters, photojournalists (although, everyone thinks they are a photojournalist nowadays), professional thieves (with a heart of gold, of course), regular journalists, computer hackers, novelists (I love it when the main character in a novel is a novelist—and by love, I mean hate), sheriffs or some other law enforcement, injured Navy Seals who just need the love of a good woman to heal their physical and emotional scars, guys who buy companies and then destroy them to make tons of money (think Richard Gere in Pretty Woman, or Mitt Romney in the Real World), chefs, bounty hunters, you get the idea. I mean, if novels can make Art History seem interesting and exciting, why can’t they do the same for HR? So, I tried to...
There’s Nothing Funny about FMLA [HorroR Stories]
posted by Madame HR
Dear Madame HR, I recently found out I’m pregnant and I’m terrified to tell my boss. Last year my co-worker had a baby and when she came back they transferred her to a crappy job where she files all day. I heard a rumor that they fired someone else when she was on maternity leave. I can’t afford to lose my job, what do I do? –Knocked up Dear Knocked Up, Well, first of all, congratulations on your forthcoming bundle of joy. I’m sure you are feeling enough stress, and probably a little nausea right now, and that’s before you even start to think about the quagmire that is leave law in this state/country. Leave laws are one of those things that most HR professionals still have to research every time they come up because they are an alphabet soup of confusion. I feel like it took me years to really understand, not only what all the acronyms stand for, but what they actually mean. And I feel like that’s happened because the females at my current company are a fertile lot. I have between four and eleven women on maternity leave at any given time so I feel like I can recite the laws in my sleep. Leave laws are one of those funny things that exist purely to force employers to be compassionate. Employers hate shit like that. From the employer perspective, I get it, it’s hard to keep positions open while someone is gone for 1-3 months. On the other side though, why should you lose out just because you get sick/have a baby/need to care for a sick relative, etc. So I get it, really I do. Leave laws are important, okay. That being said they are also a big...
You’re Not the Only One Your CEO is Screwing [HorroR Stories]
posted by Madame HR
Dear Madame HorroR, I recently returned from a business trip to New York with the CEO of my company and a couple of other executives. One evening I entered the hotel bar where we were staying and saw the CEO at a table with a woman I know is a prostitute. I know this because she had propositioned me on a previous occasion and I turned her down. They left together. We are a public company and aside from this being illegal and immoral, he’s also married. What should I do? –Shocked and Dismayed Dear Dismayed, So, your CEO likes prostitutes? Neat. He’s married? Super. You’ve got shareholders and board members and whoever that Mr. SOX fellow is (I hate that guy) standing in a row just shaking their heads in disapproval. Hmm, I doubt it. But you’re right, this is shocking and dismaying. I mean, I used to go on business trips and feel guilty if I ordered Dominos to my hotel room late at night because all the food they served at the meeting I was at all day was kosher and GROSS. I would make sure to get extra meat AND cheese on that baby, but I wouldn’t put it on my expense report. I wonder if your CEO expensed the drinks he bought little Miss Madam, or the condom he bought in the bathroom (maybe there was one in his mini-bar so he just charged it to the room—there are probably some hotels in New York that have Viagra in their mini-bars, I’m just saying). I’m going to give you a little glimpse into the mind of an HR professional. If you were in my office right now telling me this I would be plugging my ears and chanting “la,...
Eat Your Damn HMO and Like It! [HorroR Stories]
posted by Madame HR
Dear HorroR Stories, I hate my HR Department, they are so strict and I don’t understand why. I never got a dental insurance card and when I went to them to ask about it, they said I never signed up for dental insurance. And then they said I couldn’t just add it on, but I had to wait until the end of the year. Why? I think they are just being bitches. –Crooked teeth Dear Crooked, My first reaction to reading your question was: “Huh, that HR Department doesn’t communicate very well with its employees.” I mean, if you are going to prevent someone from enrolling in the dental plan, you should at least explain why. But then I thought about it for a minute, I looked back on the past 15 years of my professional life and changed my mind. Nope, I’ve got your HR Department’s back on this one. So, just for fun, open up Outlook the next time you are at work and click on “All Mail Items” and then in the search box type: “Open Enrollment.” Depending on how long you’ve been at the company, and how much storage space they allow you to keep in Outlook, you should see at least one email per year pop up. Nothing shuts off employees’ ears like the words “Open Enrollment.” It never ceases to amaze me, I mean we are talking about benefits, which by definition, are good things. Why don’t you care? For those of you who automatically delete any email you get from HR, I guess I should explain what Open Enrollment is before I go any further. Your company has a benefit year, usually it’s the same as the calendar year, but sometimes it isn’t. Toward the end of...
You are Probably Going to get Fired (Maybe) [HorroR Stories]
posted by Madame HR
Dear Madame HorroR, Recently, my boss called me in to her office and gave me a counseling notice and said I had 10 days to improve my performance. Should I be worried? Am I going to get fired? — Called into the Principal’s office Dear Called, Yes… Probably… I don’t know. I’m doubtless not saying anything shocking when I relate that most people hate conflict, hate giving people bad news, hate confronting anything unpleasant in general. Just because the corporate gods have shined down upon your manager and christened her a “Manager” doesn’t automatically make her better at any of that. Or make her willing to deal with it either. That is what HR Departments are for, right? Here’s what I do know, your boss HATED having to give you that counseling notice. Now, I don’t know what it was for, but I’m guessing this is how the conversation between your boss and your HR department went: Your Boss: I want to let my employee, Called into the Principal’s Office go Your HR Dept: Have you discussed this performance issue with her? Your Boss: No, I just want you to let her go, she doesn’t listen to me and her work is sloppy Your HR Dept: Have you given her any feedback on her work, told her what your expectations are, how she can improve? Your Boss: No, just get rid of her Your HR Dept: (clicking keys in the background) I see that you gave her a 4.5 out of 5 on her last performance review Your Boss: I don’t care, I just want her gone, just deal with it Your HR Dept: Yes, but first we need to document something… At which point your HR Department gave your manager a nice long...